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  1. AI for travel agent admin: what it can and can't do

    Where AI writing tools fit in a travel agent's office day, how they work inside, and which jobs a person should still do.

  2. Using AI to draft replies to travel enquiries

    How to use an AI writing tool to answer trip enquiries faster, keep your own voice, and avoid replies that sound like a robot.

  3. Drafting itineraries and trip summaries with AI

    How AI can turn confirmed bookings and your notes into a clear day-by-day itinerary, and the checks to make before a client sees it.

  4. Writing supplier and booking emails with AI

    How to draft supplier requests, booking confirmations and change emails with an AI tool while keeping every date, name and reference accurate.

  5. Checking AI-written travel details before sending

    AI can get dates, names and places wrong. A simple, repeatable checking routine for any message or itinerary before it goes to a client or supplier.

  6. Keeping client passport and booking details out of AI tools

    Which client details to keep out of AI chats, what a tool's data settings do, and which official privacy bodies to check for your country.

  7. Pre-trip reminders and post-trip follow-up messages

    How AI can help draft the reminder, check-in and thank-you messages that surround each booking, and what to keep out of them.